Managed Services

Clear Approach IT                                           

Providing a “Virtual IT Department” for your business. With someone to manage, maintain, support and expand your computer system in a right way  –  professional way  – you will see increased speeds, reduce and control operating cost.  You will experience minimal downtime.  In essence, you will be able to focus on running your business and not have to worry about your computer problems, because we will be monitoring and supporting your system 24/7/365.

Base Platform

Ensures that backups of your system are occurring nightly and backup tapes are being rotated.  Includes phone support and troubleshooting.

Ascent Platform

  • Install operating system (OS),  software applications, personal to enterprise firewalls, anti-virus/anti-spyware/anti-malware applications, anti-spam filters, and other standard, security, and business-critical applications
  • Set up system updates and patch management
  • Provide software application updates and upgrades
  • Server system checkup/monitoring/maintenance – EVERYDAY
  • Provide user- and computer-level permissions administration
  • Provide file and printer sharing management
  • Design/Setup/Support personal, SOHO, or enterprise backup system
  • Full support and troubleshooting

Summit Platform

  • Remote help desk
  • Server loaner
  • One month monitoring of newly installed software for proper configuration
  • Syncing phones

 

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